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What is chatbot and how it helps the e-commerce stores?

From the last couple of years, online shopping experience which is much preferred by internet users. There are a number of e-commerce portals available for users and each of them always tries to serve better than others. So chatbot gives them a new dimension to e-commerce portals in order to enhance the customer experience, by solving the user queries smartly 24*7.

So I am trying to simplify e-commerce chatbot with the help of this infographic.

I hope after seeing this chatbot infographic you will understand chatbots better. If still, you have any question on chatbots then drop your question below.

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